Frequently Asked Questions
Everything you need to know about our curated home collections.
What are your standard shipping rates and timelines?
We offer tiered shipping based on order value. Standard orders typically process within 3-5 business days, while larger furniture items are shipped via white-glove delivery services with lead times ranging from 4-8 weeks.
Can I return vintage or one-of-a-kind items?
Because of their unique nature and history, all vintage and found objects are considered final sale. We encourage customers to review all photos and descriptions carefully before purchasing.
Do you offer international shipping?
Yes, we ship many of our home goods globally. International shipping costs and duties are calculated at checkout based on the destination country and package dimensions.
What is your return policy for new apothecary and textiles?
New, unused items in their original packaging can be returned within 14 days of receipt for a refund, excluding shipping costs. Please note that apothecary items must be unopened for hygiene reasons.
How do I care for my Nickey Kehoe furniture?
Each piece comes with specific care instructions. Generally, we recommend using a soft, dry cloth for dusting and avoiding harsh chemical cleaners to preserve the integrity of the wood and upholstery finishes.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated trade program for industry professionals. Approved designers receive exclusive pricing and personalized assistance from our team.